WARRANTY POLICY

Effective Date: July 28, 2026

Business Name: Trucking Container

Business Address: 4309 Madison St, Denver, CO 80216, United States

Phone: (720) 735-9359

Email: contact@truckingcontainer.com

Website: https://truckingcontainer.com

1. Our Warranty Commitment

At Trucking Container, we are committed to providing high-quality shipping containers and related equipment backed by transparent product descriptions, professional inspections, and reliable customer support.

We carefully source our inventory from trusted suppliers, shipping companies, container leasing providers, manufacturers, and logistics partners. Each container is evaluated based on structural integrity, overall condition, floor quality, door operation, weather resistance, previous usage, and exterior/interior condition before being offered for sale. (Trucking Container)

Because we sell different grades and conditions of containers, warranty coverage varies by product type. No single warranty applies to every product. The warranty provided depends on the specific container grade, condition, modifications, and warranty terms listed on the product page and customer invoice.

2. Warranty Coverage by Product Grade

One-Trip (New) Shipping Containers

One-Trip containers represent our highest-grade container inventory and are inspected before shipment.

Coverage:

Structural Warranty: 10 Years

Wind and Water Tight Warranty: 10 Years

This warranty covers structural defects and water intrusion caused by defects in materials or workmanship under normal intended use.

Coverage includes:

  • Structural steel defects

  • Manufacturing-related failures

  • Roof or wall defects causing leaks

  • Door frame defects affecting proper operation

  • Factory-related workmanship issues

Multi-Trip Shipping Containers

Multi-Trip containers have completed limited transportation service and may have minor cosmetic imperfections while maintaining strong structural condition.

Coverage:

Structural Warranty: 5 Years

Wind and Water Tight Warranty: 5 Years

Coverage applies to defects affecting the container’s structural integrity and weather protection under normal use.

Cargo Worthy (CW) Shipping Containers

Cargo Worthy containers are inspected to meet cargo-worthy standards at the time of sale.

Coverage:

Structural Warranty: 5 Years

Wind and Water Tight Warranty: 5 Years

Cargo Worthy status applies at the time of inspection and delivery. This warranty does not guarantee future international shipping certification after purchase.

Wind and Water Tight (WWT) Shipping Containers

Wind and Water Tight containers are designed primarily for secure storage applications.

Coverage:

Wind and Water Tight Warranty: 1 Year

Coverage applies to:

  • Roof leaks caused by container defects

  • Wall or seam leaks

  • Door seal issues caused by defects

WWT containers may contain cosmetic imperfections consistent with used equipment.

Refrigerated (Reefer) Containers

Refrigerated containers have specialized refrigeration systems, and warranty coverage depends on the specific unit, age, condition, and included equipment.

Warranty terms may include:

  • Refrigeration unit operation

  • Electrical components

  • Cooling system components

  • Structural condition

The applicable warranty period will be stated on the product page, quotation, or invoice.

Modified and Custom Containers

Modified and custom containers are covered according to the scope of work performed by Trucking Container or approved modification partners.

Coverage may include:

  • Structural modifications

  • Installed doors and windows

  • Welding work

  • Interior framing

  • Insulation installation

  • Electrical systems installed by approved professionals

  • Plumbing systems installed by approved professionals

Custom warranty coverage and duration will be provided in the project agreement or invoice.

As-Is, Clearance, and Final Sale Products

Products sold as:

  • As-Is

  • Clearance

  • Liquidation

  • Final Sale

are sold without warranty except where required by applicable law.

Customers purchasing these products acknowledge that existing conditions, cosmetic imperfections, repairs, rust, dents, or wear may be present.

3. Pre-Shipment Quality Inspection

Before shipment, Trucking Container performs quality checks to confirm that products meet the advertised condition.

Our inspection process may include:

  • Structural condition review

  • Roof inspection

  • Door operation testing

  • Floor condition assessment

  • Exterior wall inspection

  • Interior condition review

  • Wind and water resistance verification where applicable

Our fulfillment process includes order confirmation, inventory allocation, final inspection, logistics scheduling, shipment preparation, and delivery coordination. (Trucking Container)

4. Warranty Coverage Includes

Depending on the applicable product grade, warranty coverage may include:

  • Structural defects caused by manufacturing or material issues

  • Defective welds or seams

  • Covered water leaks

  • Door frame defects

  • Factory-installed components included with the purchase

Warranty coverage applies only when the issue results from a covered defect and not from misuse, damage, modification, or improper handling.

5. Warranty Exclusions

This warranty does not cover:

  • Cosmetic dents

  • Scratches

  • Paint fading

  • Surface rust

  • Normal wear and tear

  • Condensation caused by climate conditions

  • Improper placement or installation

  • Ground movement or foundation problems

  • Damage caused by accidents

  • Unauthorized modifications

  • Damage from relocation by third parties

  • Fire, flooding, hurricanes, tornadoes, earthquakes, or natural disasters

  • Improper loading, stacking, or lifting

  • Customer-installed electrical or plumbing systems

6. Customer Responsibilities

To maintain warranty coverage, customers must:

  • Install the container on a suitable and stable surface

  • Use the container for its intended purpose

  • Perform reasonable maintenance

  • Prevent additional damage after discovering an issue

  • Report warranty concerns promptly

  • Obtain approval before making warranty-related repairs

Unauthorized repairs or modifications may void warranty coverage.

7. Warranty Claim Process

All warranty claims must be submitted in writing.

To request warranty service, customers must provide:

  • Full name

  • Order number

  • Invoice information

  • Delivery date

  • Container size and grade

  • Description of the issue

  • Photos of the affected area

  • Videos when applicable

Step 1: Claim Review

Our team reviews the submitted information and determines whether the issue appears to qualify under the applicable warranty.

Step 2: Inspection

We may request:

  • Additional photos

  • Video evidence

  • Remote inspection

  • On-site inspection

  • Third-party inspection by an approved service partner

Step 3: Resolution

If a claim is approved, Trucking Container may provide one of the following solutions:

  • Repair of the affected area

  • Replacement parts

  • Approved repair service

  • Replacement with a comparable unit when available

  • Partial refund when repair or replacement is not practical

The selected remedy is determined based on the nature of the issue, availability of parts, product condition, and commercial reasonableness.

8. Repair and Replacement Partners

To support customers nationwide, Trucking Container may work with approved service providers, including:

  • Container repair specialists

  • Welding professionals

  • Fabrication partners

  • Refrigeration technicians

  • Transportation and logistics providers

Repairs performed without prior written approval may not qualify for reimbursement or warranty coverage.

9. Supplier and Manufacturer Support

Where applicable, Trucking Container may coordinate with:

  • Container manufacturers

  • Equipment suppliers

  • Refrigeration manufacturers

  • Authorized service providers

Supplier support may assist warranty resolution but does not replace the warranty obligations provided by Trucking Container under this policy.

10. Warranty Administration and Support

Trucking Container maintains procedures for:

  • Receiving warranty claims

  • Reviewing documentation

  • Coordinating inspections

  • Arranging repairs

  • Working with approved service partners

  • Providing reasonable warranty solutions

Warranty remedies are limited to repair, replacement, or other solutions described in this policy.

11. Reporting Timeframes

Customers should report:

Delivery Damage: Within 48 hours of delivery.

Water Leaks: Promptly after discovery.

Structural Concerns: As soon as reasonably possible after discovery.

Failure to report issues promptly may affect warranty evaluation.

12. Warranty Transferability

Unless otherwise stated in writing, warranties apply only to the original purchaser and are not transferable to subsequent owners.

13. Limitation of Liability

To the maximum extent permitted by law, Trucking Container is not responsible for:

  • Damage to stored property

  • Loss of business

  • Lost profits

  • Consequential damages

  • Transportation costs caused by unrelated events

The maximum liability under this warranty shall not exceed the original purchase price of the affected product.

14. Relationship With Other Policies

This Warranty Policy should be reviewed together with:

  • Terms and Conditions

  • Shipping Policy

  • Return & Refund Policy

  • Payment Policy

  • Product Page Warranty Information

If a product page or invoice provides specific warranty terms, those product-specific terms will control.

15. Contact for Warranty Claims

For warranty claims, questions, or assistance, please contact:

Business Name: Trucking Container

Address: 4309 Madison St, Denver, CO 80216, United States

Phone: (720) 735-9359

Email: contact@truckingcontainer.com

Website: https://truckingcontainer.com

When contacting us regarding a warranty claim, please include your order number, container grade, delivery date, description of the issue, and supporting photos or videos to help our team process your request efficiently.

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